Legal Notice

Last updated: August 2025

Welcome to the Legal Notice of ROOM00 HOSTELS & HOTELS, S.L.U. (hereinafter, "Room00 Group").
Thank you for choosing to visit us. To ensure that your browsing experience on this Website is satisfactory, and in line with our commitment to clarity, simplicity and transparency, we have drafted this Legal Notice in the clearest and simplest way possible.

Accessing and browsing the Website, or simply using the services offered through it, implies the express and full acceptance of the Privacy Policy and the Cookie Policy regarding the purposes for which the personal data you provide to us as a user (hereinafter, the "User" or "Users") will be processed.
Access to and use of the Website is free of charge, without prejudice to any connection costs that may be charged by your telecommunications service provider.

IDENTIFICATION DETAILS
In accordance with the provisions of Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the identification details of the entity that owns this Website are provided below:
•      ROOM00 HOSTELS & HOTELS, S.L.U.
• VAT No.: B87637575
• Registered office: 44 Palermo Street, 28043 Madrid, Spain
• Contact: DPO@room00group.com
 
TERMS OF USE
Access to and use of this Website grants you the status of User. By browsing this Website, you expressly, fully and unreservedly accept all the provisions of this Legal Notice. We therefore recommend that you read it carefully.

The information contained on the Room00 Group website relates to the services and activities carried out by the company and should be regarded as introductory information for Users accessing the Website.

By accessing the Room00 Group website, the User undertakes to use it in full compliance with applicable laws and accepted standards of conduct, and shall be liable to Room00 Group or to third parties for any loss or damage that may arise as a result of failing to comply with this obligation.

Room00 Group may, at any time and without prior notice, unilaterally modify the presentation and/or configuration of the Website, as well as the services and content provided. Users are therefore advised to review this Legal Notice each time they access the Website.
 
 3. GENERAL OBLIGATIONS OF THE USER
The User undertakes to use this Website, its services and its content appropriately, without infringing fundamental rights, applicable law, the principle of good faith, generally accepted practices or public order. Any use for unlawful purposes or for purposes that infringe the rights of Room00 Group and/or third parties is strictly prohibited.

By accessing this Website, the User expressly undertakes to:
Not to carry out any action intended to damage, block, impair, disable or overload, whether temporarily or permanently, the Website’s functionality, tools, content and/or infrastructure, in a way that prevents its normal use.
Not to use any of the materials or information contained on this Website for unlawful purposes or for purposes expressly prohibited by these terms, or by any specific conditions that may apply to certain applications and/or services, where such use is contrary to the rights and interests of Room00 Group and/or third parties.
Not to carry out any action that may in any way damage the reputation of Room00 Group or third parties, or constitute unlawful, misleading or unfair advertising, or, more generally, unfair competition.
Not to introduce viruses or any other physical or electronic elements that may damage or disrupt the normal operation of the network, systems or computer equipment of Room00 Group or third parties, or that may damage the electronic documents and files stored on such equipment.

The User shall be liable for any loss or damage of any kind that Room00 Group or any third party may suffer as a result of the User’s failure to comply with any of the obligations set out in this Legal Notice or under applicable law in relation to accessing and/or using the Website. 
 
INTELLECTUAL PROPERTY
Room00 Group, either in its own right or as the assignee, owns the intellectual and industrial property rights relating to the domain of this Website, as well as all or part of the content displayed on it, including, but not limited to, all elements that make up the visual appearance, graphic design and other sensory features of the webpages comprising the Website—its look and feel—together with trademarks, logos, trade names, texts, reviews and comments, images, graphics, designs, sounds, databases, software, flowcharts, presentation, navigation architecture and the source code of the webpages.

Unless expressly authorised by Room00 Group, the reproduction, distribution, modification and public communication, including making available to the public, of all or part of the content included on this Website is strictly prohibited.

The User undertakes to respect the intellectual and industrial property rights owned by Room00 Group and acknowledges that any infringement of such rights may constitute a criminal offence under Articles 270 and following of the Spanish Criminal Code.

PROCEDURE IN THE EVENT OF INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS
If any User or third party considers that any content has been published on the Website in breach of their intellectual property rights, they are requested to notify Room00 Group immediately by writing to Calle Palermo, 44 (Postcode 28043), Madrid, or by email at DPO@room00group.com, providing full and accurate details of the alleged infringement together with the identification of the intellectual property rights that are claimed to have been infringed.

LIABILITY
Room00 Group cannot guarantee the absolute security of its systems and therefore disclaims any liability for loss or damage of any kind that may arise from the presence of computer viruses or other elements capable of causing alterations or errors in the User’s or any third party’s computer systems (software and hardware), electronic documents or files.

Users are informed that electronic data transmission systems and email do not provide absolute security guarantees, nor do they prevent risks arising from interruptions, outages, failures or defects in telecommunications services. The User and Room00 Group mutually waive any liability arising from circumstances such as non-receipt, delays, errors or interception of communications.

LINKS
The purpose of any links that may appear on this Website is solely to inform Users of the existence of other sources of information where they may expand upon or supplement the information provided on this Website.

Under no circumstances shall Room00 Group be held liable for any results obtained through such links.

Accordingly, Room00 Group accepts no liability whatsoever for the content of websites linked from this Website, nor does it guarantee that such websites are free from viruses or other elements that may cause alterations to the User’s computer systems (hardware or software), documents or files. Room00 Group therefore excludes any liability for any loss or damage suffered by the User as a result.

If any User or third party considers that the content or services provided by any linked website are unlawful, infringe constitutional values or principles, or violate the rights or interests of the User or a third party, they are requested to notify Room00 Group immediately by writing to Calle Palermo, 44, Postcode 28043, Madrid, or by email at DPO@room00group.com

JURISDICTION AND APPLICABLE LAW
Room00 Group and the User, expressly waiving any other jurisdiction that may apply, agree to submit any dispute arising from the access to or use of this Website to the Courts and Tribunals of the city of Madrid (Spain).

Room00 Group and the User, expressly waiving any other jurisdiction that may apply, agree to submit any dispute arising from the access to or use of this Website to the Courts and Tribunals of the city of Madrid (Spain).