{"id":431,"date":"2026-07-06T23:11:03","date_gmt":"2026-07-06T23:11:03","guid":{"rendered":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/"},"modified":"2026-07-07T02:45:21","modified_gmt":"2026-07-07T02:45:21","slug":"privacy-policies","status":"publish","type":"page","link":"https:\/\/selectnaturalhotels.com\/en\/politicas-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Privacy Policy<\/i><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Room00 Hostels & Hotels S.L.U (hereinafter \u201cRoom00 Group\u201d) is the Data Controller responsible for the processing of the personal data of the customers of each of the hotels (hereinafter the \u201cUsers\u201d).\u00a0<\/p>

\u00a0<\/p>

Through this Privacy Policy, and in compliance with Articles 12 and 13 of Regulation (EU) 2016\/679 (hereinafter the \u201cGDPR\u201d) and Article 11 of Organic Law 3\/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (\u201cLOPDPGDD\u201d), Room00 Group informs Users who use the Website about the processing of their personal data that may be collected through it and processed by Room00 Group.<\/p>

\u00a0<\/p>

1. INFORMATION ABOUT THE DATA CONTROLLER
Data Controller: Room00 Hostels & Hotels S.L.U
\u2022 VAT No.: B87637575
\u2022 Registered office: 44 Palermo Street, 28043 Madrid, Spain
\u2022 Contact: DPO@room00group.com<\/p>

\u00a0<\/p>

2. PROCESSED DATA, LEGAL BASES, PURPOSES AND RETENTION PERIOD.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

3. TO WHICH RECIPIENTS WILL YOUR DATA BE DISCLOSED?
Room00 Group informs that, for the fulfilment of the purposes described above, it will not transfer the User\u2019s personal data to third parties. Notwithstanding the foregoing, Room00 Group may grant access to such personal data to technology service providers with whom it has entered into a data processing agreement; in particular:\u00a0

Analytics service providers.
Hosting service providers.\u00a0
Email service providers.\u00a0
Booking management service providers.
Customer service providers.
Promotional and\/or commercial activity service providers.

The aforementioned providers may be located in jurisdictions that generally do not provide adequate guarantees regarding the processing of personal data. For all entities that are not part of the European Economic Area (EEA), Room00 Group has entered into agreements with such entities that include these safeguards, including the European Commission\u2019s Standard Contractual Clauses.\u00a0

Users may obtain further information about the technology service providers by requesting it from Room00 Group through the contact methods provided in this Privacy Policy.\u00a0

Likewise, Room00 Group may disclose your data to:\u00a0

Companies interested in purchasing or acquiring the company or part of its business and, consequently, granting access to any national or international auditor to carry out their due diligence.
Other companies within the Room00 Group business group and establishments operating under the Select brand.
Authorities to investigate suspected fraud, harassment, or other violations of any law, rule, regulation, or Website policies.

\u00a0
4. SECURITY AND CONFIDENTIALITY\u00a0
Room00 Group undertakes to adopt the necessary physical, technical, and organizational measures, in accordance with the applicable regulations, to ensure the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, as well as the unauthorized communication or access to such data. Personal data will be processed confidentially by Room00 Group, which undertakes to inform and ensure compliance with this confidentiality obligation, whether by legal or contractual obligation, among its employees, partners, and any person who must have access to the User\u2019s personal data.\u00a0\u00a0
\u00a0
5. USERS\u2019 RIGHTS
The User may exercise the rights of access, rectification, erasure, objection and, where applicable, restriction of processing and data portability by sending an email to dpo@room00group.com

Likewise, the User may lodge a complaint with a supervisory authority and, in particular, with the Spanish Data Protection Agency (www.aepd.es) if they consider that the rights set out above in this Privacy Policy have been infringed or if they believe that the processing of their personal data violates the applicable regulations.
\u00a0
6. CHANGES TO THE PRIVACY POLICY
Room00 Group reserves the right to modify these Conditions at any time. Changes or updates to the Conditions, as well as to the Privacy Policy, will be explicitly notified to the Customer through a notice on its Websites.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t

PROCESSED DATA
LEGAL BASES
PURPOSES
RETENTION PERIOD
Booking data. Name, surname, email address, telephone number, and ID card number.\u00a0
Performance of the contractual relationship to which the data subject is a party.
Management of the booking. In relation to the booking made, processing payments and managing any modifications or cancellations of the booking.\u00a0
Personal data will be processed by Room00 Group during the contractual relationship between Room00 Group and the User. Such data will be blocked in order to comply with Room00 Group\u2019s legal obligations and, once this period has elapsed, they will be permanently deleted.
Registration Data.\u00a0
Name, surname, gender, ID card number, nationality, date of birth, place of habitual residence, full address, town\/city, country, landline telephone number, mobile telephone number, email address, family relationship between travellers (in the event that any of them is a minor).
Compliance with a legal obligation.
Registration in the files of the State Secretariat for Security.
Processing of personal data for the prevention, detection and investigation of crimes.
The personal data processed by Room00 Group Group will be retained for a period of three years from the end of the contracted service or provision.
Bank details.\u00a0
Performance of the contractual relationship to which the data subject is a party.
Payment of the reservation or guaranteeing it. As well as for paying for the stay or the services associated with it.
Personal data will be processed by Room00 Group during the contractual relationship between Room00 Group and the User. Such data will be blocked in order to comply with Room00 Group\u2019s legal obligations and, once this period has elapsed, they will be permanently deleted.
Booking data. Name, surname, email address, telephone number, and ID card number.\u00a0
Consent\u00a0
Handle and respond to requests, comments and suggestions. As well as provide support to the User during the use of the Website.
Personal data will be processed by Room00 Group during the contractual relationship between Room00 Group and the User. Such data will be blocked in order to comply with Room00 Group\u2019s legal obligations and, once this period has elapsed, they will be permanently deleted.
Promotional communications. Name, surname, email address and telephone number.\u00a0
Legitimate interest (when a contractual relationship exists).

Consent
Inform about promotions and advertising campaigns of Room00 Group.
The data will be processed by Room00 Group Group until the User withdraws their consent. Once consent has been withdrawn, Room00 Group Group will block the User\u2019s data for the time necessary to comply with legal obligations. Once this period has expired, the data will be permanently deleted.\u00a0\u00a0\u00a0
Surveys and\/or evaluations relating to the quality of the services. Name, surname, email address and telephone number.
Consent
Expand and improve the quality of Room00 Group\u2019s products and services.\u00a0
The data will be processed by Room00 Group Group until the User withdraws their consent. Once consent has been withdrawn, Room00 Group Group will block the User\u2019s data for the time necessary to comply with legal obligations. Once this period has expired, the data will be permanently deleted.\u00a0\u00a0\u00a0
Video surveillance.
Legitimate interest.
Security of people, property and facilities located in the establishments.
The images captured will be retained by Room00 Group for a maximum period of one month from the date of capture, after which they will be deleted.
When a crime or administrative offence is recorded and must be reported to an authority, the images will be attached to the complaint and must be retained solely for the purpose of making them available to the aforementioned authority, without being used for any other purpose.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n
\n \t\t
\n\t\t\t\t\t

Tambi\u00e9n cuidamos tus datos<\/i><\/h2>\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t\t\"\"\/\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Pol\u00edtica de privacidad Room00 Hostels & Hotels S.L.U (en adelante \u201cRoom00 Group\u201d) es la Responsable del tratamiento de los datos personales de los clientes de cada uno de los hoteles (en adelante los \u201cUsuarios\u201d).\u00a0 \u00a0 A trav\u00e9s de esta Pol\u00edtica de Privacidad, y en cumplimiento de los art\u00edculos 12 y 13 del Reglamento (EU) 2016\/679 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-431","page","type-page","status-publish","hentry"],"yoast_head":"\nPol\u00edtica de Privacidad | Select Natural Hotels<\/title>\n<meta name=\"description\" content=\"Consulta la pol\u00edtica de privacidad de Select Natural Hotels. Informaci\u00f3n sobre el tratamiento de tus datos personales conforme al RGPD y la normativa vigente.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/selectnaturalhotels.com\/en\/privacy-policies\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Privacidad | Select Natural Hotels\" \/>\n<meta property=\"og:description\" content=\"Consulta la pol\u00edtica de privacidad de Select Natural Hotels. Informaci\u00f3n sobre el tratamiento de tus datos personales conforme al RGPD y la normativa vigente.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/selectnaturalhotels.com\/en\/privacy-policies\/\" \/>\n<meta property=\"og:site_name\" content=\"Select Natural Hotels\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-07T02:45:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/selectnaturalhotels.com\/wp-content\/uploads\/2026\/07\/mujer-1.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/\",\"url\":\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/\",\"name\":\"Pol\u00edtica de Privacidad | Select Natural Hotels\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/selectnaturalhotels.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/mujer-1.webp\",\"datePublished\":\"2026-07-06T23:11:03+00:00\",\"dateModified\":\"2026-07-07T02:45:21+00:00\",\"description\":\"Consulta la pol\u00edtica de privacidad de Select Natural Hotels. Informaci\u00f3n sobre el tratamiento de tus datos personales conforme al RGPD y la normativa vigente.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/#primaryimage\",\"url\":\"https:\\\/\\\/selectnaturalhotels.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/mujer-1.webp\",\"contentUrl\":\"https:\\\/\\\/selectnaturalhotels.com\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/mujer-1.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/politicas-de-privacidad\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/selectnaturalhotels.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politicas de Privacidad\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/#website\",\"url\":\"https:\\\/\\\/selectnaturalhotels.com\\\/\",\"name\":\"Select Natural Hotels\",\"description\":\"Select Natural Hotels\",\"publisher\":{\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/selectnaturalhotels.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/#organization\",\"name\":\"Select Natural Hotels\",\"url\":\"https:\\\/\\\/selectnaturalhotels.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/selectnaturalhotels.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/logo.png\",\"contentUrl\":\"https:\\\/\\\/selectnaturalhotels.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/logo.png\",\"width\":306,\"height\":123,\"caption\":\"Select Natural Hotels\"},\"image\":{\"@id\":\"https:\\\/\\\/selectnaturalhotels.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Privacy Policy | Select Natural Hotels","description":"Consulta la pol\u00edtica de privacidad de Select Natural Hotels. Informaci\u00f3n sobre el tratamiento de tus datos personales conforme al RGPD y la normativa vigente.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/selectnaturalhotels.com\/en\/privacy-policies\/","og_locale":"en_GB","og_type":"article","og_title":"Pol\u00edtica de Privacidad | Select Natural Hotels","og_description":"Consulta la pol\u00edtica de privacidad de Select Natural Hotels. Informaci\u00f3n sobre el tratamiento de tus datos personales conforme al RGPD y la normativa vigente.","og_url":"https:\/\/selectnaturalhotels.com\/en\/privacy-policies\/","og_site_name":"Select Natural Hotels","article_modified_time":"2026-07-07T02:45:21+00:00","og_image":[{"url":"https:\/\/selectnaturalhotels.com\/wp-content\/uploads\/2026\/07\/mujer-1.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/","url":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/","name":"Privacy Policy | Select Natural Hotels","isPartOf":{"@id":"https:\/\/selectnaturalhotels.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/#primaryimage"},"image":{"@id":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/#primaryimage"},"thumbnailUrl":"https:\/\/selectnaturalhotels.com\/wp-content\/uploads\/2026\/07\/mujer-1.webp","datePublished":"2026-07-06T23:11:03+00:00","dateModified":"2026-07-07T02:45:21+00:00","description":"Consulta la pol\u00edtica de privacidad de Select Natural Hotels. Informaci\u00f3n sobre el tratamiento de tus datos personales conforme al RGPD y la normativa vigente.","breadcrumb":{"@id":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/#primaryimage","url":"https:\/\/selectnaturalhotels.com\/wp-content\/uploads\/2026\/07\/mujer-1.webp","contentUrl":"https:\/\/selectnaturalhotels.com\/wp-content\/uploads\/2026\/07\/mujer-1.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/selectnaturalhotels.com\/politicas-de-privacidad\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/selectnaturalhotels.com\/"},{"@type":"ListItem","position":2,"name":"Politicas de Privacidad"}]},{"@type":"WebSite","@id":"https:\/\/selectnaturalhotels.com\/#website","url":"https:\/\/selectnaturalhotels.com\/","name":"Select Natural Hotels","description":"Select Natural Hotels","publisher":{"@id":"https:\/\/selectnaturalhotels.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/selectnaturalhotels.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/selectnaturalhotels.com\/#organization","name":"Select Natural Hotels","url":"https:\/\/selectnaturalhotels.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/selectnaturalhotels.com\/#\/schema\/logo\/image\/","url":"https:\/\/selectnaturalhotels.com\/wp-content\/uploads\/2026\/06\/logo.png","contentUrl":"https:\/\/selectnaturalhotels.com\/wp-content\/uploads\/2026\/06\/logo.png","width":306,"height":123,"caption":"Select Natural Hotels"},"image":{"@id":"https:\/\/selectnaturalhotels.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/selectnaturalhotels.com\/en\/wp-json\/wp\/v2\/pages\/431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/selectnaturalhotels.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/selectnaturalhotels.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/selectnaturalhotels.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/selectnaturalhotels.com\/en\/wp-json\/wp\/v2\/comments?post=431"}],"version-history":[{"count":0,"href":"https:\/\/selectnaturalhotels.com\/en\/wp-json\/wp\/v2\/pages\/431\/revisions"}],"wp:attachment":[{"href":"https:\/\/selectnaturalhotels.com\/en\/wp-json\/wp\/v2\/media?parent=431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}